Effective Date: May 23, 2026
Welcome to MEDVi. These Terms and Conditions govern your access to and use of the MEDVi website, services, products, content, and telehealth platform.
By accessing or using this website, you agree to follow these Terms and Conditions. If you do not agree with any part of these terms, please stop using the website immediately.
Acceptance of Terms
By using the MEDVi website, you confirm that:
- You are at least 18 years old
- You can legally enter into agreements
- The information you provide is accurate and complete
- You will use the website lawfully
MEDVi may update these Terms and Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.
Medical Disclaimer
MEDVi provides wellness and telehealth-related services. The information available on this website serves educational purposes only and does not replace medical advice, diagnosis, or treatment from a licensed healthcare provider.
Always consult a qualified medical professional before starting any medication, treatment, or wellness program.
If you believe you are experiencing a medical emergency, contact emergency services immediately.
MEDVi does not guarantee:
- Prescription approval
- Medication availability
- Weight loss results
- Specific treatment outcomes
Every person responds differently to treatment. Human bodies rarely follow perfect scripts.
Telehealth Services
MEDVi may connect users with licensed healthcare providers through telehealth technology.
By using telehealth services, you agree to:
- Receive healthcare services electronically
- Share medical information digitally
- Accept possible technical interruptions during virtual consultations
Telehealth services may not suit every medical condition or situation.
Healthcare providers maintain full control over:
- Medical evaluations
- Prescription decisions
- Treatment recommendations
- Follow-up care
Eligibility Requirements
To use MEDVi services, you must:
- Be 18 years of age or older
- Reside in an approved service location
- Complete all required health forms honestly
- Provide accurate personal and medical information
MEDVi reserves the right to refuse or terminate services if:
- False information is submitted
- Payment fails
- Fraudulent activity is detected
- Medical safety concerns arise
Prescriptions and Medications
Prescription products require approval from licensed healthcare providers.
Purchasing a consultation or membership does not guarantee:
- A prescription
- Medication shipment
- Continued treatment eligibility
Users agree to:
- Follow medication instructions carefully
- Read all provided warnings and labels
- Speak with a healthcare provider about side effects
- Store medications safely away from children
Users must never share prescription medications with others.
Payments and Billing
By purchasing products or services from MEDVi, you authorize MEDVi to charge your selected payment method.
Charges may include:
- Consultation fees
- Subscription fees
- Medication costs
- Shipping fees
- Applicable taxes
Some services may renew automatically unless canceled before the renewal date.
Failure to complete payment may result in:
- Service interruption
- Delayed shipments
- Account suspension
- Cancellation of orders
All prices remain subject to change without notice.
Subscription Terms
If you enroll in a recurring membership or subscription plan:
- Billing occurs automatically based on your selected plan
- You may cancel before the next billing cycle
- Cancellation does not refund previous charges unless stated otherwise
Users remain responsible for reviewing billing dates and subscription details.
Refund Policy
Refund eligibility depends on the type of service or product purchased.
Refunds may not apply to:
- Processed prescriptions
- Opened medications
- Completed medical consultations
- Shipped products
MEDVi reviews refund requests individually and may approve or deny requests at its discretion.
Shipping and Delivery
MEDVi ships products only to approved service locations.
Shipping times may vary due to:
- Pharmacy processing times
- Carrier delays
- Weather conditions
- Prescription verification
MEDVi is not responsible for delivery delays caused by third-party shipping carriers.
Users must provide accurate shipping information. Incorrect addresses may lead to delayed or lost deliveries.
User Accounts
Users may need to create an account to access certain services.
You are responsible for:
- Keeping your login credentials private
- Maintaining account security
- Monitoring account activity
You agree not to:
- Share your account with others
- Attempt unauthorized access
- Upload harmful software or code
- Disrupt website operations
MEDVi may suspend or terminate accounts involved in suspicious or unlawful activity.
Intellectual Property Rights
All content on the MEDVi website belongs to MEDVi or its licensors, including:
- Logos
- Website design
- Graphics
- Images
- Text
- Videos
- Branding materials
You may not:
- Copy website content
- Republish materials
- Modify branding assets
- Use content for commercial purposes without written permission
Privacy Policy
By using the website, you agree to the collection and use of information according to the MEDVi Privacy Policy.
Collected information may include:
- Name and contact details
- Payment information
- Medical history
- Device information
- Website usage data
MEDVi uses reasonable security measures to protect personal information. Still, no online system offers guaranteed security.
Third-Party Services
The MEDVi website may contain links or access to third-party providers, pharmacies, payment processors, or external services.
MEDVi does not control third-party platforms and is not responsible for:
- External website content
- Third-party policies
- Service interruptions
- Product availability
- Data handling practices
Users access third-party services at their own risk.
Limitation of Liability
To the fullest extent allowed by law, MEDVi shall not be liable for:
- Indirect damages
- Loss of data
- Lost profits
- Delayed services
- Medical complications
- Website interruptions
Users accept full responsibility for decisions made based on website content or telehealth consultations.
Indemnification
You agree to protect and hold harmless MEDVi, its affiliates, employees, healthcare providers, and partners from claims, damages, liabilities, or expenses caused by:
- Violation of these Terms and Conditions
- Misuse of the website
- Fraudulent activity
- False information submitted by you
Termination
MEDVi reserves the right to suspend or terminate access to the website or services at any time without notice if users violate these Terms and Conditions.
Termination may occur due to:
- Fraudulent activity
- Abuse of services
- Payment issues
- Violation of applicable laws
Governing Law
These Terms and Conditions follow the laws of the United States and applicable state regulations.
Any disputes related to these terms shall be handled in the appropriate courts within the applicable jurisdiction.
Contact Information
If you have questions about these Terms and Conditions, you may contact MEDVi through the official website contact page or customer support channels.